Visited Svalbard and needed a Telephoto lens to rent. Contacted Phil and was able to book one of his newer Canon RF lenses. Pre-rental process was through email with Phil about dates and which hotels I would be staying at. Was even able to do some last minute changes with rental dates no problem. Once in Longyearbyen, another email, and then some quick texts later, he personally came to the hotel to drop off the lens together with a lens cleaning kit (cleaning cloth, blower, brush and spray). He even walked me through the lens and its switches and suggested I test the lens before my boat trip and contact him right away if I noticed any problems with the lens. The lens worked perfectly and took amazing pictures with it. The return process was just as simple, a quick text and he came to the hotel again to pick it up. Done and done.
Seems to be a smaller business (Phil personally buys each camera and lens that he then rents out). Very nice guy.
The entire process was easy, and Phil very helpful and accomidating. Would definately rent through Svalbard Camera Rentals again the next time I’m there.